Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible.

Order Processing

Orders are normally processed and dispatched within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

We currently offer delivery within the United Kingdom.

Estimated delivery time after dispatch is typically 2–5 business days. Delivery times are estimates and may vary depending on the courier and circumstances outside our control.

Shipping Costs

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

From time to time, we may offer promotional free shipping or other delivery offers.

Tracking

Where tracking is available, you will receive tracking information after your order has been dispatched.

Please allow some time for tracking information to become active after receiving your dispatch confirmation.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at:

Email: osmanbussiness3101@gmail.com

Please include your order number so we can investigate the delivery status.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

If an order is returned to us because an incorrect or incomplete address was provided, please contact us to discuss the available options.

Delivery Issues

If your order arrives damaged or you believe you have received the wrong item, please contact us as soon as possible with your order number and photographs of the issue.

We will review the matter and work with you to resolve it.